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ServiceNow Knowledge 2026

The Autonomous Workforce is more than just isolated tasks. These AI specialists are assigned to roles, with business context and permissions to handle complex workflows end-to-end.

81Score
May 5-7, 2026Las Vegas, NVThe Venetian Resort and Wynn Las Vegas25,000+ attendees

Yellow AI Summary

ServiceNow Knowledge 2026, held May 5-7 in Las Vegas at The Venetian Resort and Wynn Las Vegas, is an annual conference drawing over 25,000 attendees, primarily senior IT leaders and digital transformation executives from more than 50 countries. The event focuses on AI, IT Service Management, Customer Service Management, Security Operations, HR Service Delivery, Strategic Portfolio Management, IT Operations Management, and App Development, featuring keynotes from ServiceNow leadership and industry figures like Jensen Huang of NVIDIA. Its format includes access to ServiceNow experts and peer networking opportunities, with a stated emphasis on practical AI applications and the evolution of software capabilities.

Yellow Score Breakdown

Audience Quality
26/30
Industry Focus
21/25
Attendee Feedback
19/25
Press Reviews
15/20
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Yellow's Take

With an impressive 25,000+ attendees and a speaker lineup featuring tech titans like Jensen Huang alongside business leaders from FedEx and CVS Health, this event is a powerhouse for B2B marketers targeting the enterprise SaaS space, particularly in AI and ITSM. While the sheer scale and industry focus are undeniable strengths, the lack of readily available exhibitor and pricing details presents a significant gap for planning. This event is clearly geared towards major players, demanding a robust investment and strategic approach for any brand aiming to capture attention.

Attendee/Press Sentiment

Attendee Feedback Sentiment

15,000+ attendees from 50+ countries — primarily senior IT leaders and digital transformation executives

Vendelux

Press Reviews

ServiceNow Knowledge 2026 is the premier event for learning how to put AI to work, featuring the shift toward software that 'acts' rather than just 'assists'.

CX Today

Real value lies in insider access to ServiceNow experts and connecting with peers from similar industries

ServiceNow Community

ServiceNow Knowledge 2026 will draw enterprise IT leaders, platform consultants, and technology partners, with over 15,000 attendees from more than 50 countries.

Vendelux

Heavy on marketing and AI hype — fun but focused online training often yields better technical results

Reddit r/servicenow

ServiceNow continues to enjoy positive Wall Street sentiment, with Stifel maintaining an 'Overweight' rating as the company rebuilds its pipeline.

Yahoo Finance

Target-rich environment for sponsors — audience consists of CIOs, heads of service delivery, and business architects

Vendelux

At Knowledge 2026, Agent Studio and the AI Control Tower raise the bar for governance in the agentic banking space.

Reworked

Still attend if your company is going to pay — the networking and capability exposure justifies it

Reddit r/servicenow

What You'll Learn: How to deploy AI agents that work autonomously within defined boundaries, improving operations and customer support performance.

Reworked

Topics

AIIT Service ManagementCustomer Service ManagementSecurity OperationsHR Service DeliveryStrategic Portfolio ManagementIT Operations ManagementApp Development

Speakers

Bill McDermott

Chairman and CEO, ServiceNow

Jensen Huang

Founder and CEO, NVIDIA

Amit Zavery

Chief Product Officer, ServiceNow

Raj Subramaniam

President and CEO, FedEx

Mindy Kaling

Writer, Producer and Actor

Past Speakers (2026)

Bill McDermott

CEO, ServiceNow (Opening Keynote: "Lead Boldly. Win Together.").

Amit Zavery

Chief Product Officer, ServiceNow (Keynote on AI platform and product vision).

Jensen Huang

Founder and CEO, NVIDIA.

Raj Subramaniam

President and CEO, FedEx Corporation.

Allie K. Miller

Artificial Intelligence Leader, Advisor, and Investor.

Dr. Rumman Chowdhury

CEO and Co-founder, Humane Intelligence.

Alan Rosa

CISO & SVP, Infrastructure & Operations, CVS Health.

Mindy Kaling

Writer, Producer, and Actor (Speaking on creativity and reinvention). Vendelux

Exhibitor & Booth Pricing

No exhibitor pricing found for this event.

Coupons

No coupons found for this event.

Sponsors

ServiceNow
Accenture
KPMG
Cognizant
Deloitte
Infosys
DXC
EY

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