Enterprise Connect 2027
Yellow AI Summary
Enterprise Connect brings North America s leading event for enterprise communications, CX, and digital workplace technology to a new venue with a redesigned three-day format, covering AI-enabled collaboration, hybrid workplace strategy, CX modernization, enterprise technology roadmaps, and the tools organizations are actively deploying now.
Yellow Score Breakdown
Yellow's Take
This event's standout feature for B2B marketers is its highly targeted audience of 5,000+ enterprise communications and CX professionals, bolstered by speakers from major players like Zoom and Amazon Connect. While the industry focus is sharp, key exhibitor and sponsor details, including pricing, are notably absent, requiring direct inquiry for potential marketers.
Attendee/Press Sentiment
Attendee Feedback Sentiment
Press Reviews Sentiment
“EC sets the industry standard — a must-attend as all leading UC vendors present keynotes showcasing current solutions and strategy glimpse”
Press Reviews
“AI moved from hype to execution — 2026 focus shifted toward practical deployment, data governance, and measurable outcomes”
“Hallway track is the highlight — attendees rank impromptu peer-to-peer conversations as the most valuable aspect”
“Real thought leadership has shifted from Expo floor into specialized tracks like Future Shock, Workplace Reimagined, and Security & Compliance”
“Structured speed networking and off-the-record peer sessions help enterprise leaders swap real-world failure and success stories”
“Core UCaaS platforms reached peak maturity — current value lies in evaluating multi-channel AI agents and continuous context threads”
Topics
Speakers
Heather McGowan
Futurist
Leo Boulton
Head of Product, Solutions, & Industry Marketing Zoom
Michelle Couture
Global Lead, Customer Experience Product Marketing Zoom
Theresa Larkin
Head of Zoom Workplace & AI Zoom
Chris Morrissey
General Manager, Zoom Customer Experience Zoom
Pasquale DeMaio
Vice President of Customer Experience Services Amazon Connect
Kira Makagon
President & COO RingCentral
Sean Johnson
Head of Customer Service and Document Management Services Equitable
Sponsors
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